AI Series

AI Best Practices

Built from the definitive book on artificial intelligence in commerce — this platform distills 520 proven use cases, value chain frameworks, technology landscapes, and adoption guidance into a single actionable reference for commerce leaders and practitioners.

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Google launches Universal Cart with holiday shopping intelligence

Google released Universal Cart to all US users on October 15, 2026, enabling shoppers to add items from multiple retailers to a single cart and track price changes across merchants. For commerce practitioners, this unified checkout experience—combined with Google's new data-driven 'When to Buy' guide—represents a shift in how consumers discover and purchase products across the holiday season.

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Commerce Platforms Integrate AI for Seamless Experience

commercetools launches Commerce Integration Layer to accelerate deployments

commercetools announced the Commerce Integration Layer, a unified API and managed hosting platform that centralizes integration logic across storefronts, mobile apps, and AI agents, eliminating the need to rebuild middleware for each channel. For commerce teams, this removes integration from the critical path, cutting implementation timelines and shifting engineering effort from plumbing to differentiated features.

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Challenger Brands Navigate Shelf Space Competition

Wilde Brands Deploys AI Agents to Navigate Challenger CPG Growth

Justin Bomberowitz, Senior Director of E-commerce at Wilde Brands, runs dozens of AI agents across retail platforms to optimize pricing, inventory, and regional marketing for the chicken-based snack brand. For challenger CPGs, agentic commerce is becoming essential infrastructure to compete on shelf space and speed-to-delivery in a zero-sum retail environment.

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AI Events Calendar

Where commerce
meets AI.

The conferences, summits, and working sessions worth your time.

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25 events tracked · next 12 months

What's Inside:

01

Value Chains

AI mapped across the 4 stages of commerce — market, sell, fulfill, support — with capability fit and adoption priority for each.

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02

Use Cases

520+ filterable, citation-ready use cases by value chain and maturity — find what fits your roadmap in minutes.

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03

AI Tools

1233 AI tools mapped to commerce capabilities — narrow to a shortlist by stage, fit, and maturity before you talk to sales.

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04

AI Overview

Executive briefing on AI in commerce — transformation, roadmap, data foundations, and the human dimension in one read.

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05

Implementation & Adoption

Implementation framework — phase-by-phase guidance to operationalize AI across your commerce org.

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06

Technology Overview

The AI stack — LLMs, embeddings, RAG, agents — mapped to platforms and the capabilities they unlock.

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07

Glossary

208 commerce-AI terms, vendor-neutral and optimized for team alignment and LLM retrieval.

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From Strategy to Execution: AI in Commerce

The commerce landscape is being reshaped by artificial intelligence — and the organizations that move with clarity and strategy will define the next decade of retail and digital commerce. This platform is the digital companion to AI Best Practices for Commerce, the definitive book written by practitioners with decades of hands-on commerce transformation experience.

Here you'll find 520 documented use cases mapped to the commerce value chain, strategic frameworks for adoption and implementation, an AI technology landscape segmented by commerce capability, standardized terminology for teams and systems, and actionable guidance to move from AI ambition to grounded execution — all in one structured, practitioner-grade reference.

AI Best Practices