Coding copilots (Chat)

Major financial services companies have pioneered the deployment of repository-aware copilots. Access Holdings, a financial services provider based in Nigeria that serves more than 56 million customers in 18 countries, implemented Microsoft 365 Copilot to address challenges in software development. Instead of starting from scratch, developers can get an outline of code from Copilot and make edits, cutting tasks that used to take eight hours to two or three. takes two hours instead of eight. A chatbot project was reduced to 10 days instead of two to three months. Plus, Copilot takes notes during meetings, allowing participants to focus on the discussion and increasing engagement by about 25%, an IT leader says.

HCLTech, a global provider of software, consulting and outsourcing services, worked with a client to deploy Google Gemini Cost Assist, with the aim of increasing developer productivity, automating repetitive tasks and improving quality, without increasing headcount. The tech firm says the Google AI tool helped the client develop software 25% faster, improved productivity by 60% and reduced by 80% time spent on scripting manual tasks.

The enterprise AI agents and copilots market, though only a couple of years old, already drove $5 billion in spending in 2024 and was projected to more than double to $13 billion in 2025, according to business intelligence firm CB Insights.