Comprehensive glossary of AI and commerce terminology to help you navigate the evolving language of artificial intelligence.
Glossary Explorer
A/B Testing
A/B testing is a controlled experiment methodology in which two or more variants of a system, interface, algorithm, or content are simultaneously exposed to randomly divided user populations, with outcomes measured to determine which variant performs better against a defined metric. ...
AI (Artificial Intelligence)
Artificial Intelligence refers to the development of computer systems capable of performing tasks that typically require human intelligence, such as recognizing patterns, understanding language, making decisions, and generating content. ...
AI Agent
An AI agent is a software system that perceives its environment, makes decisions, and takes actions autonomously to achieve a defined goal — without requiring step-by-step human direction. ...
AI Assistant
An AI assistant is a software system that uses artificial intelligence—typically natural language processing and large language models—to understand user intent expressed in conversational language and respond with relevant information, complete tasks, or take actions on the user's behalf. ...
AI Flywheel
The AI flywheel is a self-reinforcing growth loop in which more user interactions generate more data, that data is used to improve AI models, better models attract more users and usage, which in turn produces even more data. ...
AI Governance
AI governance is the framework of policies, processes, roles, and controls an organization establishes to ensure that AI systems are developed, deployed, and operated in a manner that is safe, ethical, legally compliant, and aligned with business objectives. ...
AI Literacy
AI literacy is the ability to understand, evaluate, and work effectively with artificial intelligence systems — including knowing how they function at a conceptual level, where they are reliable, and where they fall short. ...
AI Maturity
AI maturity describes how advanced and systematically embedded an organization's use of artificial intelligence is — spanning from ad hoc experimentation with individual tools through to enterprise-wide AI strategies with governed, scaled deployments. ...
AI Opportunity Portfolio
An AI Opportunity Portfolio is a structured inventory of potential AI use cases within an organization, evaluated and prioritized based on business value, feasibility, and strategic fit. ...
AI Policy
An AI policy is a formal organizational document that defines the principles, rules, and boundaries governing how artificial intelligence may be used within an enterprise. ...
AI Summaries
AI Summaries are concise, automatically generated overviews of longer content—such as product descriptions, customer reviews, support tickets, or conversation histories—produced by large language models or other natural language processing systems. ...
AI as an Appreciating Asset
AI as an appreciating asset is the principle that an organization's AI systems, data pipelines, and trained models increase in value over time rather than depreciating like traditional software or hardware. ...
AI-Ready Data
AI-ready data refers to datasets that have been prepared, structured, and validated to the point where they can be directly ingested by machine learning models or AI systems without significant additional cleaning or transformation. ...
AR Try-On
Augmented Reality (AR) Try-On is a technology that overlays digital representations of products — such as apparel, eyewear, cosmetics, or furniture — onto a live or static image of a customer or their environment, allowing them to visualize how a product will look or fit before purchasing. ...
Access Controls
Access controls are the policies, mechanisms, and technical safeguards that govern who or what can view, modify, or execute specific resources within a system. ...
AdCreative.ai
AdCreative.ai is a generative AI platform designed to automate the production of advertising creatives — including banner ads, social media visuals, and display campaign assets. ...
Advanced AI
Advanced AI refers to AI systems that go beyond narrow, single-task automation to exhibit sophisticated reasoning, generalization across domains, or the ability to operate autonomously on complex, multi-step tasks. ...
Agent Assist (Co-Pilot)
Agent Assist, often called a co-pilot, is an AI system that works alongside a human operator in real time — surfacing relevant information, suggesting next best actions, and automating routine subtasks — while leaving final decisions and customer-facing responses in human hands. ...
Agentic AI
Agentic AI refers to artificial intelligence systems characterized by autonomy, goal-directedness, and the capacity to take sequential actions over time to accomplish objectives. ...
Air-Gapped Deployment
An air-gapped deployment is an infrastructure configuration in which a system—including AI models and their supporting services—operates on a network that is physically or logically isolated from the public internet and other external networks. ...
Aircall AI
Aircall AI is an artificial intelligence layer built into the Aircall cloud-based phone and call center platform. ...
Amazon Alexa for Smart Home
Amazon Alexa for Smart Home refers to the voice-activated AI assistant platform that Amazon has embedded into smart home devices — including Echo speakers, displays, and third-party connected hardware — to enable voice control of lighting, thermostats, locks, appliances, and entertainment systems. ...
Ambient Intelligence
Ambient intelligence describes environments in which sensing, computing, and AI are embedded invisibly into the physical surroundings — enabling systems to detect context, anticipate needs, and respond adaptively without requiring explicit commands from users. ...
Amplitude
Amplitude is a product analytics platform that helps organizations understand how users behave within digital products — tracking events, constructing funnels, analyzing retention, and segmenting cohorts to answer questions about what drives engagement and conversion. ...