Recall and Safety Notice Communication

Honeywell introduced TrackWise Recall Management in May 2025, a cloud-based AI-assisted platform designed for life sciences manufacturers to manage product recalls from first signal through final resolution. The platform replaces manual spreadsheet-based workflows with automated processes, reducing recall execution time from weeks to minutes according to the company. Honeywell developed the system in response to a 13.8% quarter-over-quarter increase in medical device and pharmaceutical recalls in the first quarter of 2024, which reached 296 events. The platform integrates data across systems and departments to enable real-time monitoring of regulatory compliance and streamlined stakeholder communications.

In the food retail sector, Recall InfoLink has served customers across the supply chain for more than 15 years, providing automated notification, response verification, and documentation capabilities. The platform sends notifications via email, text, phone calls, and fax with guaranteed delivery, and monitors real-time responses while sending auto-reminders to unresponsive contacts at scheduled intervals. The company, founded by a former food safety leader at a major grocery chain, reports that its system enables organizations to complete recalls in hours rather than days. Separately, the FDA's 2025 investigation into the recalled infant formula incident revealed that recalled product remained on shelves in over 175 locations across 36 states for more than three weeks, underscoring the urgency for automated tracking systems that can verify product removal at the retail level in real time.