Software Development

Function Calling

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Definition

Function Calling is a glossary term used to describe an important concept, capability, or operational pattern within artificial intelligence, digital systems, and modern enterprise technology. At a high level, it refers to how organizations structure knowledge, processes, models, interactions, or workflows in order to make technology more useful, scalable, and aligned with business outcomes. Although the exact meaning can vary depending on the environment in which it is used, Function Calling generally represents a building block that helps teams understand how AI-enabled systems are designed, managed, evaluated, or applied in real-world settings.

In software development, this concept is especially important because it influences how teams design, test, deploy, and maintain systems at scale. It often connects product decisions with engineering workflows, governance, and measurable outcomes such as speed, reliability, quality, and usability.

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A/B TestingApplication programming interface (API)Change ManagementProduct Lifecycle Management (PLM)
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Source

AI Best Practices for Commerce - Glossary
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Last updated: April 1, 2026