AI Automation Transforms Core Ecommerce Operations and Workflows
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AI agents now automate merchandising, vendor negotiation, and inventory tasks

Retailers are deploying AI agents from companies like Duvo.ai, Relex Solutions, and Gain to automate vendor negotiations, inventory management, and product ordering—tasks traditionally handled by human buyers and merchants. This shift is reshaping merchandiser roles globally, elevating strategic work while automating manual data analysis and supplier communication.

Retailers are increasingly using AI to automate core merchandising functions, from inventory management to vendor negotiation. Companies like to help merchants with these tasks., while.

AI agents are now directly negotiating with suppliers on behalf of retailers., while.. For commerce practitioners, this transformation elevates the merchant role from tactical, data-heavy work to strategic decision-making around assortment, vendor relationships, and financial planning.

, while. Human oversight remains standard practice, with vendors noting that trust-building and regional labor dynamics will shape adoption speed across North America, Europe, and other markets.

Sources:1 report