Lowe's has made artificial intelligence a strategic priority, elevating AI in executive titles and deploying AI tools across both consumer and Pro business segments. The company built Mylow, an AI assistant developed with Digital Commerce 360 - AI, which Digital Commerce 360 - AI.
The business impact is substantial: Digital Commerce 360 - AI, according to CEO Marvin Ellison. For commerce practitioners, this result validates the ROI of agentic AI design—when built with guardrails and real-world testing, AI assistants can become direct drivers of purchasing behavior rather than convenience features.
Lowe's also launched Materials Lists, an AI tool for Pro customers that Digital Commerce 360 - AI. These initiatives reflect a broader trend: retailers investing in AI infrastructure—Lowe's operates an AI Foundry IDE for internal development—to improve both consumer and B2B segments amid macro consumer headwinds.