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McKinsey & Company — AI in Commerce News | McFadyen Digital | AI Best Practices for Commerce
News › Organisations › McKinsey & Company

Organisation

McKinsey & Company

a.k.a. Also known as: McKinsey & Company

Articles
2
Coverage
Jun 22, 2026 – Jun 30, 2026
Type
company

Themes

  • AI Automation Transforms Core Ecommerce Operations and Workflows1
  • Headless commerce and agentic AI reshape B2B platforms1

Articles

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Headless commerce and agentic AI reshape B2B platformsAI-generated

Salesforce launches B2B Commerce with agentic AI and headless flexibility

Technology Services › Computer Systems Design and Related Services › Custom Computer Programming Services

Salesforce released new B2B Commerce features including a Buyer Agent powered by Agentforce, AI-driven search, and headless architecture to unify fragmented buying channels. Commerce teams can now reduce friction across sales, digital storefronts, and back-end systems while scaling customer service without increasing headcount.

Jun 30, 2026View full article →
AI Automation Transforms Core Ecommerce Operations and WorkflowsAI-generated

McKinsey: AI Flywheels Drive Ecommerce Growth Through Interconnected Decisions

Retail / DTC › Warehouse Clubs, Supercenters, and Other General Merchandise Retailers › Warehouse Clubs and Supercenters

McKinsey's June 2026 report argues that ecommerce leaders win by deploying AI as interconnected levers—personalization, productivity, value-chain efficiency, and profitability—rather than isolated pilots. For commerce teams, the shift means AI's real value emerges when it connects customer feedback to product content, inventory to promotions, and service insights to merchandising decisions.

Jun 22, 2026View full article →