Agentic AI transforms commerce operations and customer serviceAI-generated AWS launches Bedrock AgentCore for equipment repair diagnostics
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AWS published a guide to building an AI-powered equipment repair assistant using Amazon Bedrock AgentCore, Amazon Nova 2 Lite, and a Knowledge Base that indexes manufacturer documentation for diagnostic and parts recommendations. Field technicians and commerce operations can reduce equipment downtime and site visits by automating troubleshooting through natural language queries against indexed repair procedures.
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