SoundHound AI completed its acquisition of LivePerson on September 4, 2026, immediately expanding its customer base to include 25 of the Fortune 100 and strengthening its intellectual property portfolio to over 750 patents (SEC EDGAR 8-K (AI)). The combined company appointed John Collins as Chief Financial Officer, bringing 15 years of leadership experience in enterprise software and artificial intelligence (SEC EDGAR 8-K (AI)).
LivePerson's enterprise digital messaging infrastructure is being integrated into OASYS, SoundHound's self-learning Orchestrated Agent System, creating a unified platform that operates natively across voice, web, mobile, SMS, and social channels (SEC EDGAR 8-K (AI)). For commerce practitioners, this merger delivers a single conversational AI engine capable of handling customer interactions across every touchpoint, with Gartner forecasting that enterprise spend on agentic AI software will reach $985 billion by 2030 (SEC EDGAR 8-K (AI)). The combined company targets more than $500M in future revenue from the existing customer base alone and operates with a debt-free balance sheet (SEC EDGAR 8-K (AI)).