Salesforce

CRM and marketing cloud leader.

Platform

Salesforce

CRM and marketing cloud leader.

AI Commerce Solutions

Salesforce (Agentforce)

Provides a CRM-integrated platform through its Einstein AI, offering predictive

Marketing & CRM

Salesforce CPQ

An enterprise-scale platform with native CRM integration and AI-powered pricing

Personalization & Recommendations

Salesforce Commerce Cloud

Integrates Einstein AI for intelligent recommendations and automated

Marketing & CRM

Salesforce Customer 360

Integrates identity resolution across sales, service, and marketing clouds for

AI Commerce Solutions

Salesforce Einstein

Provides AI-powered duplicate management with fuzzy matching algorithms and

Analytics & Data

Salesforce Einstein Conversation Insights

Embedded within Salesforce CRM, analyzes calls for

AI Commerce Solutions

Salesforce Einstein Lead Scoring

Integrated directly into Salesforce CRM, offering AI-driven lead

Personalization & Recommendations

Salesforce Journey Builder

Automates personalized engagement based on customer behavior, using AI to

Marketing & CRM

Salesforce Lightning Platform

Natively integrated with the Salesforce CRM ecosystem, optimized for

Product Life Cycle - Retire

Salesforce Manufacturing Cloud

Customer relationship management-integrated platform with lifecycle visibility and forecasting tools.

Marketing & CRM

Salesforce Marketing Cloud

Combines CRM, predictive scoring, and automated customer-journey

Marketing & CRM

Salesforce Marketing Cloud Intelligence

Formerly known as Datorama, this solution delivers unified

Product Life Cycle - Retire

Salesforce Net Zero Cloud

Customer relationship management–integrated emissions tracking across value chains.

AI Commerce Solutions

Salesforce Service Cloud

Provides enterprise-grade knowledge management through its Einstein AI engine,

Analytics & Data

Salesforce Service Cloud Einstein

Delivers AI-powered conversation insights with automated case

AI Commerce Solutions

Salesforce Service Cloud with Agentforce

Provides real-time transcription, agent coaching, and native

AI Commerce Solutions

Salesforce Service Cloud with Einstein

Integrated AI engine for predictive escalation management within