McFadyen Digital · Case Studies

Real-world AI in Commerce

205 documented AI implementations across commerce — filterable by industry, value chain, technology, and outcome. Every entry is sourced and quantified where the data exists.

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Case Studies

Real-world AI implementation case studies for commerce — filter by value chain, industry, business model, technology, and outcome to find the deployments closest to your own.

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Showing 1–13 of 13 case studies.

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Food Manufacturing2025
The Coca-Cola Company

Coca-Cola's Project Fizzion generates hundreds of localized campaign variations across 130+ languages using AI-encoded brand guidelines

Built with Adobe Firefly generative AI, Fizzion encodes Coca-Cola's brand rules into machine-readable 'StyleIDs' that allow creative teams to produce localized content up to 10x faster—while pilot programs in AI-driven localization claimed 7–8% sales growth and 20% higher engagement.

10x fasterCreative production speed
130+ languagesLanguages supported
+20%Engagement lift
Generative AIB2C
Food Manufacturing2025
Newell Brands

Newell Brands produces creative campaigns 5x faster with Adobe Firefly Custom Models

Elmer's slime campaign assets that once took months to plan and shoot are now produced in days; Yankee Candle's European team generates dozens of design variations in seconds—all from a single AI-powered content supply chain.

5 x fasterSpeed Increase
75% fasterPaper Mate Packaging
33% time savedOster Social Assets
Computer VisionB2C
Food Manufacturing2025
Procter & Gamble

P&G, Harvard, and Wharton study finds AI-assisted teams work 12% faster and innovate more broadly

A live hackathon with 776 P&G employees conducted with Harvard Business School and Wharton found teams using generative AI (GPT-4 via Azure) completed tasks 12% faster and professionals from different backgrounds developed more balanced solutions.

12%Team Speed Improvement
16% fasterIndividual Idea Generation Speed
776 employeesParticipants
Generative AIB2C
Food Manufacturing2025
High-volume warranty claims across multiple SKUs; company size and geography not disclosed

Unnamed global consumer brand automates 90% of warranty claims and delivers 220% ROI in 12 months

A modular AI agent combining UiPath RPA and OpenAI LLMs auto-validates warranty claims in near real-time, saving $250,000+ annually and resolving claims up to 70% faster—while routing only high-value cases to human reviewers.

90%Claims Automated
220% (12 mo.)ROI
250000 USD+Annual Savings
70% fasterFaster Resolution
Generative AIB2C
Food Manufacturing2024
Unnamed Fortune 500 consumer-packaged goods company

Fortune 500 CPG company implements ML trade promotion platform, increasing profits $1.5M and saving $34,000 per year on legacy systems

An unnamed Fortune 500 consumer-packaged goods company deployed a machine learning trade promotion optimization platform — with SKU-level ROI forecasting and a real-time promotion simulator — generating $1.5 million in profit improvement and saving $34,000 per year by retiring legacy forecasting systems.

1.5 M USDProfit improvement
34000 USD/yearAnnual legacy system savings
ForecastingB2B
Food Manufacturing2024
Reckitt

Reckitt achieves 60% efficiency gains in marketing with BCG X generative AI platform

Consumer goods giant Reckitt partnered with BCG X to implement an enterprise-wide generative AI platform for marketing, accelerating content creation and reducing time on routine tasks by up to 90% while doubling output quality.

60%Efficiency Boost
60%Concept Development Time Reduction
90%Routine Task Time Reduction
Generative AIB2C
Food Manufacturing2023
The Coca-Cola Company

Coca-Cola fuels fan creativity with AI image generation in dual 2023 campaigns

In 2023, Coca-Cola deployed GPT-4 and DALL-E 2/3 across two generative AI campaigns—inviting global digital artists to co-create billboard art and letting consumers envision the world in the year 3000.

2023Campaign Year
2 OpenAI toolsPlatforms Used
Computer VisionB2C
Food Manufacturing2023
PepsiCo

PepsiCo manages global supplier network with AI intelligence covering 60+ data points per vendor including ESG

PepsiCo partnered with Veridion to deploy comprehensive AI-powered supplier intelligence covering more than 60 data points per vendor — including location, certifications, and ESG metrics — strengthening its global procurement strategy and sustainable sourcing program.

60+ data pointsData Points Per Vendor
Global scaleSupplier Network
Machine Learning (classification)B2B
Food Manufacturing2023
Sparex

Sparex restores data confidence across 18 subsidiaries with Zoho Analytics, unlocking $1.4 million in sales from a single inventory insight

UK agricultural parts distributor Sparex deployed Zoho Analytics to unify 15 million rows of daily live data from 18 global subsidiaries, eliminating conflicting reports, enabling self-service BI, and identifying a $1.4M sales opportunity in slow-moving inventory.

15 M rows/dayDaily Data Rows
1.4 M USD (single insight)Sales Uplift
18 subsidiariesSubsidiaries Unified
ForecastingB2B
Food Manufacturing2022
Hydrant

Hydrant drives 2.6x higher conversion and 3.1x higher revenue per customer with Pecan AI churn prediction built in two weeks

Wellness brand Hydrant used Pecan AI's predictive model—built in just two weeks—to identify at-risk customers and target them with precision email campaigns, achieving 2.6x higher conversion rates and 3.1x higher revenue per customer in winback campaigns.

2.6xConversion Rate Lift
3.1 x higherRevenue Per Customer
2 weeksModel Build Time
ForecastingD2C
Food Manufacturing2022
Hydrant

Hydrant triples revenue per customer with Pecan AI predictive winback in 2 weeks

Hydrant, a wellness DTC brand, used Pecan's predictive AI to identify churned customers most likely to return — achieving a 260% higher conversion rate and 310% more revenue per customer versus control.

260%Conversion Rate Lift
310%Revenue Per Customer Lift
2 weeksModel Build Time
Machine Learning (classification)D2C
Food Manufacturing2021
Danone

Danone reduces lost sales 30% and forecast errors 20% with AI demand forecasting

French food and beverage giant Danone deployed machine learning–based demand forecasting to tackle the volatile, promotion-heavy demand patterns that drove 70% of forecast inaccuracy, achieving a 30% reduction in lost sales, 20% lower forecast error, and a 50% reduction in demand-planner workload.

30%Lost Sales Reduction
20%Forecast Error Reduction
50%Planner Workload Cut
30%Product Obsolescence Reduction
ForecastingB2B2C
Food Manufacturing2018
Shiseido

Shiseido's CDP-powered 'Beauty Key' drives 20% in-store revenue lift and 38% net income growth

By uniting fragmented loyalty, POS, and digital data under a single customer ID, Shiseido's marketing team delivered personalized experiences that increased in-store revenue per loyalty member by 20% and grew net income 38% year-over-year.

20 % per loyalty member (YoY)In-store revenue increase
38% YoYNet income growth
11%Revenue increase
1 hr (from 1 week)Data access time
Machine Learning (classification)B2C