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McFadyen Digital · News & Insights

AI in Commerce News

Curated coverage of artificial intelligence across retail, B2B distribution, e-commerce platforms, funding, and policy — organized by topic and continuously updated.

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INDUSTRY5615INDUSTRYBusiness Services

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Retailers deploy conversational AI to transform shopping experienceAI-generated

Omio builds conversational travel on OpenAI models

Business Services › Travel Arrangement and Reservation Services › Travel Agencies

Omio launched a ChatGPT-powered travel experience that connects OpenAI models directly to real-time transportation inventory across 3,000+ providers in 47 countries, enabling travelers to book journeys through natural-language conversation. For commerce practitioners, this demonstrates how conversational AI can shift customer discovery from search-based interfaces to AI-native experiences that integrate live operational data and drive faster product development cycles.

Jun 24, 2026View full article →
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