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McFadyen Digital · News & Insights

AI in Commerce News

Curated coverage of artificial intelligence across retail, B2B distribution, e-commerce platforms, funding, and policy — organized by topic and continuously updated.

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THEMEHuman Expertise Remains Critical to AI Retail SuccessORGASOS
Viewing news filtered by organisation ASOS.Open organisation page →

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Human Expertise Remains Critical to AI Retail SuccessAI-generated

Nestlé, L'Oréal, ASOS Show AI Success Requires Human Transformation

Retail / DTC › Department Stores

Nestlé has deployed over 100,000 colleagues on internal AI tools, L'Oréal evolved from organic experimentation to systematic adoption, and ASOS rebuilt entire teams around human-agent collaboration rather than disconnected use cases. For commerce practitioners, the lesson is clear: technology readiness consistently outpaces organizational readiness, and the gap between leaders and laggards is widening faster than anticipated.

Jul 1, 2026View full article →
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