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AI in Commerce News

Curated coverage of artificial intelligence across retail, B2B distribution, e-commerce platforms, funding, and policy — organized by topic and continuously updated.

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PRODUCTcommercetools B2B Commerce
Viewing news filtered by product commercetools B2B Commerce.Open product page →

AI-generated. Summaries are AI-generated from cited sources. Click through for the original report.

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AI agents reshape customer service and sales workflowsAI-generated

commercetools launches Assisted Selling for hybrid B2B commerce

Ecommerce

commercetools released Assisted Selling, a B2B eCommerce capability that lets sales reps act on behalf of buyers to modify carts, apply pricing, and resolve checkout issues within the Merchant Center. For commerce teams, this bridges digital self-service and human expertise to reduce cart abandonment, increase conversion rates, and support complex multi-stakeholder procurement without custom tools.

Jun 10, 2026View full article →
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