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News & Insights

AI in Commerce News

Curated coverage of artificial intelligence across retail, B2B distribution, e-commerce platforms, funding, and policy — organized by topic and continuously updated.

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Showing 13 of 13 articles

VENDORWalmart
Viewing news filtered by organisation Walmart.Open organisation page →

AI-generated. Summaries are AI-generated from cited sources. Click through for the original report.

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Retailers Adopt AI for Supply Chain and Warehouse AutomationAI-generated

Grocers prioritize back-end AI over flashy consumer-facing tools

Retail / DTC › Grocery and Convenience Retailers › Supermarkets and Other Grocery Retailers (except Convenience Retailers)

Albertsons, Hy-Vee, and other grocers are deploying operational AI systems to tackle shrink, labor costs, and pricing challenges that have plagued the industry for decades. Back-end solutions deliver stronger ROI than chatbots, but success requires clean data, broken silos, and organizational transformation—not just technology purchases.

Jul 10, 2026View full article →
Human Expertise Remains Critical to AI Retail SuccessAI-generated

Nestlé, L'Oréal, ASOS Show AI Success Requires Human Transformation

Retail / DTC › Department Stores

Nestlé has deployed over 100,000 colleagues on internal AI tools, L'Oréal evolved from organic experimentation to systematic adoption, and ASOS rebuilt entire teams around human-agent collaboration rather than disconnected use cases. For commerce practitioners, the lesson is clear: technology readiness consistently outpaces organizational readiness, and the gap between leaders and laggards is widening faster than anticipated.

Jul 1, 2026View full article →
AI Order Management and Fulfillment Transforms Retail OperationsAI-generated

OLLY builds agentic commerce playbook with Claude and clean data

Retail / DTC › Health and Personal Care Retailers › Pharmacies and Drug Retailers

Jennifer Peters, Director of DTC and MarTech at OLLY (a Unilever supplement brand), shared a grounded approach to agentic commerce optimization—fixing data structures, enhancing feeds, and adding FAQs—without chasing AI hype. For commerce practitioners, the lesson is clear: strong fundamentals and clean schemas matter more than flashy AI features when building for agent-ready commerce.

Jul 1, 2026View full article →
Retailers reshape omnichannel strategy around AI capabilitiesAI-generated

Survey reveals AI comfort gap as retailers implement new commerce tools

Retail / DTC › Warehouse Clubs, Supercenters, and Other General Merchandise Retailers › All Other General Merchandise Retailers

A Digital Commerce 360 and Bizrate Insights survey of 1,081 shoppers found that while 55.8% of consumers are comfortable with retailers' AI use for recommendations and chatbots, nearly half feel unclear about how their personal data is being collected and used. For merchants, this represents a critical opportunity to differentiate through transparent data policies and build customer trust and loyalty.

Jun 26, 2026View full article →
Voice commerce and marketplace AI tools accelerateAI-generated

Retailgentic launches RetailPlaybook channel for agentic commerce optimization

Retail / DTC › Other Miscellaneous Retailers › All Other Miscellaneous Retailers

Retailgentic has launched RetailPlaybook, a new newsletter and podcast hosted by Andrew Bell focused on optimizing product catalogs for Amazon's Alexa, Walmart's Sparky, and Target's shopping assistant. As retailer AI agents rapidly reshape buyer behavior, brands and sellers need playbooks and strategies to compete in agentic commerce channels.

Jun 25, 2026View full article →
Retailers deploy conversational AI to transform shopping experienceAI-generated

DoorDash launches Ask DoorDash conversational shopping assistant

Retail / DTC › Grocery and Convenience Retailers › Supermarkets and Other Grocery Retailers (except Convenience Retailers)

DoorDash introduced Ask DoorDash, a conversational AI tool that builds personalized shopping carts from recipe links, cookbook photos, or shopping lists for grocery and restaurant orders. The feature addresses a key pain point in e-commerce grocery shopping as retailers increasingly adopt agentic AI to streamline online ordering experiences.

Jun 24, 2026View full article →
AI Automation Transforms Core Ecommerce Operations and WorkflowsAI-generated

AI agents now automate merchandising, vendor negotiation, and inventory tasks

Retail / DTC › Department Stores

Retailers are deploying AI agents from companies like Duvo.ai, Relex Solutions, and Gain to automate vendor negotiations, inventory management, and product ordering—tasks traditionally handled by human buyers and merchants. This shift is reshaping merchandiser roles globally, elevating strategic work while automating manual data analysis and supplier communication.

Jun 22, 2026View full article →
Major Tech Giants Launch AI-Powered Checkout SolutionsAI-generated

Google Universal Cart and Target checkout integration go live

Retail / DTC › Other Miscellaneous Retailers › All Other Miscellaneous Retailers

Google has activated its Universal Cart feature in AI Mode while Target simultaneously launched checkout integration powered by Google's Universal Commerce Platform. For commerce practitioners, this marks the convergence of conversational AI shopping with multi-retailer cart consolidation—enabling customers to browse, add items from multiple sellers, and checkout within a single AI interface.

Jun 20, 2026View full article →
Retailers adopt AI to accelerate personalization and speedAI-generated

AI-driven ecommerce traffic converts 42% better than non-AI sources

Retail / DTC › Department Stores

Adobe data from March 2026 shows AI-directed traffic to retailer websites now converts 42% more often than non-AI traffic, a dramatic reversal from a year prior when AI traffic converted at half the rate. This shift reshapes how merchants prioritize AI investments and optimize their content strategies for emerging agentic commerce platforms.

Jun 19, 2026View full article →
AI commerce ecosystem expands with new partnership frameworksAI-generated

Agentic commerce drives merchant payments innovation and European market growth

Food Service / Hospitality › Restaurants and Other Eating Places › Full-Service Restaurants

A survey of 500 merchants revealed 65% are considering new payment partners to support agentic commerce, while a European study pegged the potential market at over €310 billion within ten years. For commerce practitioners, these findings signal that agentic shopping is moving from hype to infrastructure investment, with trust and data readiness becoming competitive moats.

Jun 15, 2026View full article →
Retailers deploy AI training and automation at scaleAI-generated

Walmart trains store employees to use AI through OpenAI and Google

Retail / DTC › Warehouse Clubs, Supercenters, and Other General Merchandise Retailers › Warehouse Clubs and Supercenters

Walmart launched a certification program with OpenAI to train store-level associates on AI tools, following an earlier partnership with Google, with the company emphasizing responsible use and human judgment. For commerce practitioners, this signals a shift toward democratizing AI skills across front-line and operations roles, enabling employees to build custom tools that reduce costs and improve customer experience without replacing human decision-making.

Jun 11, 2026View full article →
General AI in CommerceAI-generated

Walmart expands Sparky shopper agent to web platform

Retail / DTC › Department Stores

Walmart has rolled out its Sparky AI shopper agent from mobile-only to the broader web, featuring new UI elements like draggable floating windows and expanded functionality for grocery and meal planning. The move signals Walmart's strategy to leverage its grocery advantage as a wedge for driving cross-category shopping through conversational AI.

Jun 10, 2026View full article →
Computer Vision Transforms Retail and Physical Store OperationsAI-generated

Computer Vision Market Surges to $37.1B by 2030, Transforming Retail Operations

Retail / DTC › Department Stores

The computer vision market is projected to reach $37.1 billion by 2030, growing at 15.9% annually, with retailers deploying the technology for inventory management, loss prevention, and cashierless checkout. For commerce teams, computer vision combined with agentic AI enables autonomous decision-making—from real-time shelf restocking to personalized customer guidance—fundamentally reshaping store operations and competitive advantage.

Jun 9, 2026View full article →
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