Dollar General is implementing artificial intelligence to unify forecasting, replenishment, and allocation across its North American operations (Retail Dive - Technology). In partnership with Relex Solutions, the retailer aims to use AI to coordinate planning across its network, which includes Retail Dive - Technology. Dollar General will leverage Relex's AI platform to manage store replenishment, ordering schedules, lead times, supplier coordination, and fulfillment methods, with demand factors including sales patterns built directly into the planning process (Retail Dive - Technology).
CEO Todd Vasos stated during an earnings call that the retailer is building agentic operating systems focused on reshaping and optimizing workflows to improve productivity throughout the organization (Retail Dive - Technology). For commerce practitioners, this deployment illustrates how unified AI platforms can drive operational efficiencies and help mitigate cost pressures across complex, multi-location retail networks—a critical advantage in an increasingly competitive discount retail environment.
Other major retailers have also adopted Relex's technology; Lowe's announced plans to scale its partnership in April with full implementation slated for early 2027, while Guitar Center implemented Relex technology to improve inventory planning and reduce stockouts and overstock (Retail Dive - Technology).