Product

B2C Commerce

by Salesforce

Also known as: B2C Commerce

Articles
2
Coverage
Jun 28, 2026 – Aug 9, 2026
Type
SaaS Platform

Themes

Articles

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AI-Powered Shopping Assistants Transform Retail Customer Experience

Pacsun leverages Salesforce Agentforce to drive Gen Z commerce growth

Retail / DTC › Clothing and Clothing Accessories Retailers
EcommerceLLM+1

Pacsun built a 360-degree customer view in six months using Salesforce Agentforce Commerce and launched ChatGPT catalog integration, achieving 11.1% orders growth and 100% platform uptime. For commerce teams, agentic AI and unified customer data are now table-stakes for competing in social-first, omnichannel retail.

Agentic AI and Autonomous Commerce Strategy Shifts

Salesforce launches Storefront Next and Commerce Apps framework

Retail / DTC › Warehouse Clubs, Supercenters, and Other General Merchandise Retailers › Warehouse Clubs and Supercenters
CRMEcommerce+1

Salesforce released its June 2026 B2C Commerce update featuring Storefront Next for faster implementations, a new Commerce Apps framework for clicks-not-code extensibility, and an Agentic Developer Toolkit with AI-assisted coding capabilities. Commerce teams gain enterprise-grade features with reduced setup complexity, lower implementation costs, and native AI agent integration across storefronts and CRM systems.