AI Personalization Powers Ecommerce at ScaleOpenAI, Pinterest, and Salesforce debut AI commerce tools for merchantsMedia / Information Technology › Software PublishersCRMEcommerce+1OpenAI launched Sponsored Agents in ChatGPT Ads with HubSpot and Shopify integrations, Pinterest unveiled Visual Search Ads, and Salesforce released Koa, a CRM reasoning model for Agentforce, alongside tools from FedEx, Google, and others. These releases signal accelerating adoption of agentic commerce, AI-assisted workflows, and intelligent automation across the merchant technology stack.Sep 25, 2026Read full article →
Agentic AI transforms customer service into competitive marketing advantageOpenAI launches AI-powered advertising platform with Sponsored AgentsTechnology Services › Advertising, Public Relations, and Related Services › Advertising AgenciesLLMOpenAI introduced Sponsored Agents that let ChatGPT users converse with business-sponsored bots after clicking ads, plus new AI tools for campaign creation and integrations with HubSpot and Shopify. Commerce teams can now automate ad management workflows and reach customers in a conversational AI environment without rebuilding their existing marketing stack.Sep 18, 2026Read full article →
