Organisation

Lowe's

Also known as: Lowe's

Articles
10
Coverage
Jun 12, 2026 – Sep 25, 2026
Type
company

Themes

AI agents reshape supply chain and fulfillment operations

Lowe's launches drone delivery pilot with Wing and DoorDash

Retail / DTC › Building Material and Supplies Dealers › Home Centers

Lowe's has begun a drone delivery pilot at its Matthews, North Carolina store in partnership with DoorDash and Alphabet's Wing, offering over 100 SKUs with delivery in as fast as 20 minutes. For commerce operations teams, drone delivery represents a competitive fulfillment lever to reduce customer friction and accelerate project completion in home improvement retail.

AI-driven operational efficiency reshapes retail and commerce

Macy's expands AI forecast tool across inventory replenishment operations

Retail / DTC › Department Stores
AnalyticsData

Macy's is rolling out an artificial intelligence forecast overlay capability across its replenishment operations, moving the tool from pilot to broader implementation to improve in-stock levels and inventory efficiency. For commerce practitioners, this signals a competitive shift toward AI-driven allocation and demand forecasting as a core lever for margin improvement and supply chain optimization.

Retailers deploy AI to optimize inventory and supply chain operations

Macy's expands AI forecast tool for inventory replenishment

Retail / DTC › Department Stores
AnalyticsOMS

Macy's is rolling out an artificial intelligence forecast overlay capability across its replenishment operations, moving from pilot to broader implementation to improve in-stock levels and operational efficiency. For commerce practitioners, this signals how major retailers are deploying AI to optimize product allocation and drive supply chain savings as part of larger transformation initiatives.

Retailers deploy AI across operations from stores to fulfillment

Dollar General deploys Relex AI across 21,000 stores, 34 distribution centers

Retail / DTC › Warehouse Clubs, Supercenters, and Other General Merchandise Retailers › Warehouse Clubs and Supercenters
DataOMS

Dollar General partnered with Relex Solutions to deploy AI across its North American network of 21,000 stores and 34 distribution centers, unifying forecasting, replenishment, and allocation planning. For commerce operations teams, this demonstrates how enterprise-scale retailers are using AI platforms to reduce cost pressures and improve supply chain visibility across massive, distributed networks.

Retailers deploy AI to optimize operations and supply chains

Dollar General deploys Relex AI across 21,000 stores and distribution centers

Retail / DTC › Warehouse Clubs, Supercenters, and Other General Merchandise Retailers › Warehouse Clubs and Supercenters
DataOMS

Dollar General partnered with Relex Solutions to deploy AI across its network of 21,000 stores and 34 distribution centers, unifying forecasting, replenishment, and allocation planning across North America. For commerce practitioners, this represents a blueprint for using AI to coordinate complex multi-node supply chains and mitigate cost pressures through operational efficiency.

Enterprise Retailers Deploy AI Solutions for Peak Season

Lowe's, Academy Sports Scale AI Search as Retailers Shift Beyond Pilots

Retail / DTC › Department Stores
LLMSearch

Major retailers including Lowe's and Academy Sports are moving AI from experimental pilots into live, revenue-generating systems ahead of holiday 2026, with Lowe's reporting nearly 3X higher conversion rates for customers using its AI assistant. For commerce practitioners, the shift signals that measurable ROI from AI-powered discovery is now table-stakes, and success depends on integrating AI into cross-functional workflows rather than isolated tasks.

AI agents drive measurable sales growth for major retailers

Lowe's Mylow AI agent triples online conversion rates in Q2 2026

Retail / DTC › Building Material and Supplies Dealers › Home Centers
EcommerceLLM

Lowe's online sales grew 15.7% year-over-year in fiscal Q2 2026, with its Mylow AI agent achieving triple the conversion rate of non-users. For commerce practitioners, the result demonstrates how conversational AI can materially lift e-commerce performance and customer engagement at scale.

AI optimization drives retail promotions and pricing

Target deploys Proxima digital twin to optimize inventory and supply chain

Retail / DTC › Warehouse Clubs, Supercenters, and Other General Merchandise Retailers › Warehouse Clubs and Supercenters
AnalyticsData

Target has launched Proxima, an in-house digital twin platform that mirrors its inventory positioning system to test supply chain decisions before implementation. The tool helps commerce teams predict disruptions, improve product availability, and modernize complex logistics processes with greater confidence.

Retailers elevate AI leadership with executive hires

Target names Lowe's exec Chandhu Nair as first chief AI officer

Retail / DTC › Department Stores
Analytics

Target appointed Chandhu Nair, a Lowe's veteran with over six years of AI and innovation experience, as its first chief AI officer, effective August 24, while promoting Purvi Shah to lead user experience. The pairing signals that major retailers are embedding AI at the C-suite level and coupling it directly with customer experience strategy to move faster from insight to action.

Retailers Adopt AI to Enhance Customer Experience and Personalization

Retailers lag consumer AI adoption in agentic commerce

Retail / DTC › Department Stores
CDPLLM+1

Research shows 90% of U.S. consumers are open to using AI agents in shopping, but retailers struggle with inventory timeliness, pricing data quality, and semantic gaps that prevent effective deployment. Commerce teams must rethink product data strategy and infrastructure to match consumer expectations for problem-solving rather than keyword-matched discovery.